TERMS & CONDITIONS

使用條款

 條款簡介

感謝你瀏覽THE BIG APPLE (以下稱「THE BIG APPLE」或「我們」) 的網站 (「本網站」)。你可以根據以下服務條款及任何其他本網站所提及的條例 (統稱「服務條款」) 存取或使用本網站或相關服務 (統稱「服務」)。使用服務, 例如於本網站訂貨, 即表示你同意所有服務條款。

本協議並不承認你與THE BIG APPLE 的任何關係 (合夥、合作、僱用或其他形式) 。本協議並不賦予你成為THE BIG APPLE 的代表。THE BIG APPLE 於澳門特別行政區註冊。我們的註冊地址為澳門荷蘭園正街10-A號。我們的通訊地址為澳門荷蘭園正街10-A號。 THE BIG APPLE保留在任何時間更改本網站、相關政策及協議、私隱政策以及本服務條款的權利。你應該定時瀏覽本網站, 查看上述的政策及協議、私隱政策以及本服務條款的更新或更改。

1.註冊

你需要註冊帳戶, 才能使用本網站提供的部分服務。註冊帳戶即表示你同意提供任何方面均為真實、正確、最新和完整的個人資料。如欲進一步了解我們如何使用你的個人資料, 請參閱我們的私隱政策。18歲以下人士必須在註冊使用本網站和服務前讓家長或監護人得悉 THE BIG APPLE私隱細則。THE BIG APPLE保留只接受18歲以上人士訂貨的權利。

使用本網站即表示你同意負責以你的帳戶所執行的所有活動。你有責任保障帳戶和密碼的安全。如果你感到或懷疑有人盜用或在未經授權下使用你的帳戶, 請立即聯絡我們。 

  1. 禁制事項和違規情況

如你的帳戶執行包括但不限於以下活動, 我們可能對你的帳戶採取相關行動：

  1. 使用任何技術企圖隱藏使用多個帳戶, 或以任何方式擾亂我們任何服務
  2. 發起任何含有非法、傷害、恐嚇、濫用、騷擾、誹謗、粗俗、淫褻、褻瀆、仇恨、會引起種族和民族反感成分的資料的訊息
  3. 宣傳或發送任何濫發訊息
  4. 冒充他人或提供任何虛假資料THE BIG APPLE有權自行決定終止任何帳戶。在此情況下, 我們會發電郵通知你有關帳戶終止的事宜。
  5. 知識產權

THE BIG APPLE 的所有軟件和內容 (其定義為, 或包括任何文字、音訊或音樂、影片、圖像、相片和圖片) 是THE BIG APPLE 的知識產權作品, 並受知識產權、版權法和國際公約條款的保護。本網站只供作個人及非商業用途。只有得到THE BIG APPLE及/或其第三方授權人明確授權, 方可使用內容作任何非個人及/ 或非商業用途。在未獲THE BIG APPLE同意或授權前, 不可發佈、複製、發佈、售賣或特許任何本網站的內容。任何未經授權的行為可能會導致民事後果或刑事處罰。

THE BIG APPLE保留在沒有通知的情況下撤消或修改任何服務的權利。若本網站因任何理由在任何時間或任何期間無法使用, 我們概不負責。

  1. 第三方連結

本網站可能包含其他非THE BIG APPLE管理或準備的網站或資源。我們不能控制此等網站及資源, 因此我們對任何使用此等網站及資源後而引致或與其有關的損失、損壞或指控概不負責。

對於任何本網站以外的內容及其準確性, 包括但不限於本網站的廣告商, THE BIG APPLE概不負責。用家使用本網站以外的網站或資源需自行承擔風險, 並受此等網站各自的使用及服務條款約束。  

  1. 購買資格

如要在THE BIG APPLE購物, 須符合以下條件： 

  1. 年滿18歲或以上
  2. 持有THE BIG APPLE接受作為付款方式而且由持牌銀行發出的有效信用卡, 或持有有效的Stripe帳戶，或持有有效的Wechat Pay帳戶，或持有有效的支付寶帳戶
  3. 保證你所提供的個人及付款資料為有效而且正確 (包括電郵地址、真實姓名、電話號碼、記帳資料和其他本網站要求的資料

於本網站訂購貨品, 即表示你授權THE BIG APPLE於你的信用卡/轉帳卡或Stripe或Wechat Pay或支付寶帳戶收取金額為訂單總額的費用。你仍明確授權我們使用你所提供的個人資料進行適當的反詐騙檢查, 例如信用審查, 以及在必要的時候, 向第三方或從第三方傳送或獲取關於你的資訊。第三方包括但不限於信貸參考機構或反詐騙機構, 而此等機構可能保存有關資料。如欲了解更多關於本公司如何使用個人資料的資訊, 請參閱我們的私隱政策

所有訂購貨品受倉庫供應情況和訂購價格之確認狀況影響。購物籃中的貨品不設預留, 而且有可能被其他客戶購買。   本網站僅作個人用途。客戶不可以購買本網站的貨品作轉售或開發業務用途。 

  1. 產品描述

THE BIG APPLE 將盡力確保本網站的內容和產品描述為準確和完整。不過, 我們不保證內容和產品描述均為準確、完整、最新和無誤。如果你覺得THE BIG APPLE提供的產品與描述不符, 請參閱我們的退貨政策。 

6.1價格

本網站所標示的價格為澳門幣。除非出現明顯錯誤, 否則你的訂單獲接納時即代表你同意支付本網站所顯示的價格。我們盡力確保本網站所顯示的所有價格準確, 但不能保證所有價格無誤, 並保留更正任何錯誤的權利。如果我們發現你已訂購的任何產品價格有誤, 我們會盡快通知你,屆時你可選擇重新確認或取消訂單。如果未能聯絡閣下, 我們將把訂單作取消訂單般處理。

如果你的信用卡/ 轉帳卡不是澳門戶口, 最終收費會以你的戶口貨幣由你的發卡銀行根據其處理交易當天的適用匯率計算。  

6.2付款

我們接受客戶以Visa、MasterCard、Stripe、 Wechat Pay或支付寶付款。 

如使用以上信用卡/ 轉帳卡及網上付款方法, 即表示你確認你為該信用卡/轉帳卡／Stripe / Wechat Pay或支付寶帳戶的持有人, 或獲得持有人授權使用。如果你的信用卡/轉帳卡發行機構拒絕授權向THE BIG APPLE支付款項, 我們將對於為任何延遲或停止送貨的情況概不負責。  我們的交易過程符合支付卡產業設定的嚴格國際安全標準, 令你體驗既安全又有保障的購物過程。如果你已在本網站註冊帳戶並決定於本公司儲存信用卡資料, 你的資料將被完全加密, 只用於處理你要進行的交易, 並安全地保存在我們的系統。在我們沒有出現疏忽的情況下, 如果任何第三方未經授權獲得你在使用我們服務時所提供的資料, 我們對你可能遭受的任何損失概不負責。 

6.3接受訂單

當你輸入個人資料、付款資料並提交訂單, 我們將向你發出電郵以確認收到訂單。該電郵僅確認收到訂單, 並不代表接受訂單。我們向你發出電郵確認貨品已經寄出時, 即表示你的訂單已獲接受, 而你與THE BIG APPLE的合約亦已完成。只有在寄出貨品時發出的確認電郵中列出的貨品包括於合約中。因此, 所有的銷售合約以英文在澳門特別行政區訂立。

THE BIG APPLE保留權利因任何原因自行決定不接受訂貨。原因包括但不限於以下其一：

  1. 你所訂購的貨品缺貨, 或因為未能達到我們的品質標準或因為其中一項或全部訂購貨品適用於送貨限制而被撤回。
  2. 我們發現價格或產品描述有誤
  3. 我們未能獲得付款授權
  4. 你不符合服務條款載列的購買資格

如果你的訂單有任何問題, 我們的客戶服務團隊會盡快聯絡你。

  1. 送貨和取貨

當你在網上落下訂單時, 你會收到一個預期送貨時間的提示。THE BIG APPLE團隊會盡力於預計時間內完成送貨, 但不能保證一定能於預計時間內把貨品送到你手上。

THE BIG APPLE為每個訂單於運送過程中投保, 直至貨品送到給你或被提取。提取貨品時, 你需要簽署收取產品確認。簽署後, 你開始為貨品承擔責任。如果收貨人或提取人不是原來購買者, 或者交付的是禮物, 即表示你接受上述人士的簽署確認為送貨證據並表示THE BIG APPLE已完成你的訂單, 同時接受相關的責任轉移。THE BIG APPLE保留在沒有事先通知下自行決定更新送貨政策的權利。

有關運費詳情跟查看運送細則

  1. 退貨

THE BIG APPLE 希望為你提供最佳的網上購物體驗, 因此設有7天退換政策，詳情如下:

  1. 客戶可以在訂購後7天內退還貨品。
  2. 退還的貨品必須完整無缺、未經洗滌及穿著。

如果希望退還貨品，請連同原始收據及包裝以寄付運費方式寄回我們的地址。

請注意, 退貨時不設退還運費。  

本服務條款無意影響你根據澳門特別行政區法律所享有的權利。

  1. 責任

產品售賣於本網站的設計師、公司或第三方及其關聯人士向任何媒體所表達的觀點純屬其個人意見。THE BIG APPLE對任何此等觀點概不負責, 而此等觀點不一定反映本公司的觀點。

THE BIG APPLE不保證使用本網站和服務均為無誤, 也不保證本網站或支援本網站的伺服器沒有病毒或其他有害成分。我們建議所有本網站的用戶確保自己已安裝最新軟件, 包括防毒軟件。  某些事情可能在本公司的合理監管之外發生, 例如惡劣天氣。在此等情況下, THE BIG APPLE會盡力維持服務, 但對於任何未能滿足本服務條款的責任概不負責。  

  1. 賠償及豁免

你同意我們免於承擔及應我們要求向我們, 即THE BIG APPLE (包括其員工、董事、代理人、關聯人士、認可者及供應商) , 全數賠償因你任何違反服務條款的行為所致的所有責任、索賠、費用、損壞和損失, 包括律師費。這包括任何其他人士因你的行動或沒有行動的情況下利用你的帳戶使用本網站。 

如果你違反服務條款而我們沒有對你的行為採取任何行動, 並不代表本公司放棄在其他違反服務條款的情況下行使我們的權利和解決措施。  

  1. 投訴

我們設有投訴處理程序, 如有爭議出現時可即時解決。如對訂單有相關的投訴或意見, 請聯絡我們的客戶服務團隊。 

THE BIG APPLE 尊重他人的知識產權。如果你發現你的作品在未經同意被使用於本網站，請儘快與我們聯繫 。

  1. 適用法律及司法管轄權

本服務條款，連同我們所有的政策和程序，皆受約束，並按照澳門特區的法律。澳門特區的有關法院擁有專屬管轄權與這些條款有關的任何爭議或索賠事件。

最後更新於2022年6月

 

 

Terms & conditions

  1. In General

Welcome to THE BIG APPLE, a property of THE BIG APPLE, a body corporate doing business in the Macau Special Administrative Region of the People’s Republic of China. This document constitutes a legally binding agreement ("Agreement") governing the terms of use for our website: www.thebigappleofficial.com. By using this website, you signify your acceptance to this Agreement.

Throughout this document, the words "THE BIG APPLE”, "us," "we," and "our," refer to us, THE BIG APPLE, our website, THE BIG APPLE, or our services, as is appropriate in the context of the use of the words. Likewise, the words "you" and "your" refer to you, the person who is being presented with this document for your agreement.

Access to and use of this Website and the products and services available through this Website (collectively, the “Services”) are subject to the following terms, conditions and notices (the “Terms of Service”). By using the Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms of Service.

Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or this entire Website.

By registering for our website as a member, you are agreeing to receive regular newsletters and marketing related emails from THE BIG APPLE. Should you wish to be removed from our email list, you can unsubscribe or terminate your account at any time.

 

  1. Privacy Policy

Our privacy policy, which sets out how we will use your information, can be found at Privacy Policy. By using this Website, you consent to the processing described therein and warrant that all data provided by you is accurate.

 

  1. Prohibitions

You must not misuse this Website. You will not commit or encourage a criminal offence; transmit or distribute a virus, trojan, worm, logic bomb or post any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person’s proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as “spam”; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Breaching this provision would constitute a criminal offence under the Computer Crimes Ordinance. THE BIG APPLE will report any such breach to the relevant law enforcement authorities and disclose your identity to them.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.

 

  1. Intellectual Property, Trademark, Software and Content

The intellectual property rights in all software and content made available to you on or through this Website remains the property of THE BIG APPLE or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by THE BIG APPLE and its licensors. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise.

You shall not modify, translate, reverse engineer, decompile, disassemble or create derivative works based on any software or accompanying documentation supplied by THE BIG APPLE or its licensors. No license or consent is granted to you to use these marks in any way, and you agree not to use these marks or any marks which are colorable similar without the written permission of THE BIG APPLE.

 

  1. Registration

THE BIG APPLE reserves the right to close an account if any user is seen to be using proxy IPs (Internet Protocol addresses) in order to attempt to hide the use of multiple accounts, or disrupts any of our services in any way.

 

  1. Terms of Sale

By placing an order you are offering to purchase a product and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.

Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are subject to any delays resulting from postal delays or force majeure for which we will not be responsible. Please see our Shipping Info for further information.

In order to contract with THE BIG APPLE you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. THE BIG APPLE retains the right to refuse any request made by you. If your order is accepted we will inform you by email and we will confirm the identity of the party which you have contracted with. This will usually be THE BIG APPLE or may in some cases be a third party. Where a contract is made with a third party THE BIG APPLE is not acting as either agent or principal and the contract is made between yourself and that third party and will be subject to the terms of sale which they supply you. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes.

 

6.1 Our Contract

When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order. This email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us for the purchase of the goods will not be formed until your payment has been approved by us and we have debited your credit or debit card.

 

6.2 Pricing and Availability

Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund. Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the ‘Total Cost’.

The Service may contain typographical errors or other errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice. We reserve the right to refuse to fill any orders that you may place based on information on the Service that may contain errors or inaccuracies, including, without limitation, errors, inaccuracies or out-of-date information regarding pricing, shipping, payment terms, or return policies

 

6.3 Payment

We accept payments made by Visa, MasterCard, Stripe, Wechat Pay and Alipay. When providing credit card information, the credit card must be your own. If the credit card does not belong to you, you must have permission from the accountholder to use their card for your transactions.

Upon receiving your order we carry out a standard pre-authorization check on your payment card to ensure there are sufficient funds to fulfill the transaction. Goods will not be dispatched until this pre-authorization check has been completed. Your card will be debited once the order has been accepted.

We do not accept personal checks, money orders or direct bank transfers. Please note, items will not be shipped until the transaction has been cleared.

Any use of fraudulent chargebacks simply to get free merchandise is not only strictly prohibited, but also criminal fraud, and will be dealt with by reporting such chargebacks to your local police department and a credit bureau, as well as referring the matter to a court of competent jurisdiction.

Our payment processes meet the stringent international security standards set down by the Payment Card Industry to make your shopping experience safe and secure. If you have registered an account on the Site and have decided to save your card details with us, your details will be fully encrypted, solely used to process card transactions that you have initiated and securely stored on our systems. In the absence of negligence on our part, we will not be liable for any loss you may suffer if any third party procures unauthorised access to any data you provide when using our Services.

Wechat Pay is a leading, secure and reliable international payment service provider to banks and online merchants since 2000. Customers payment details are securely transmitted to the acquiring bank, card and payment companies for real-time transaction authorisation using 256-bit Extended Validation Certificates (EV) SSL transaction encryption. Wechat Pay supports CVV/CVC check as well as 3-D secure authentication of Visa and MasterCard namely: Verified By VISA, MasterCard SecureCode for added security protection for both customers and merchant.

 

  1. Disclaimer of Liability

The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law THE BIG APPLE and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website or the Linked Sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. This does not affect THE BIG APPLE‘s liability for death or personal injury arising from its negligence, nor for fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law.

 

  1. Linking to this Website

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link from any website that is not owned by you.

This Website must not be framed on any other site, nor may you create a link to any part of this Website other than the home page. We reserve the right to withdraw linking permission without notice.

 

  1. Disclaimer as to ownership of images of personalities and third party copyright

This website is owned and operated by THE BIG APPLE. All content including pictures, designs, logos, photographs, written and other materials on our website are copyrighted to THE BIG APPLE and authors, designers, photographers etc. All worldwide rights are reserved. This site and its contents may only be used for personal non-commercial use. Any reproduction in whole or in part of our website is strictly prohibited without the prior written permission of THE BIG APPLE.

THE BIG APPLE is proud to feature many distinguished fashion leaders throughout our website. Please be aware that each of various trademarks, product names, company names, fashion, accessories, homeware and cosmetics etc. represented on the THE BIG APPLE website are the property of their individual owner-companies.

 

  1. Indemnity

You agree to indemnify, defend and hold harmless THE BIG APPLE, its directors, officers, employees, consultants and agents, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use of this Website or your breach to the Terms of Service.

 

  1. Variation

THE BIG APPLE shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website.

 

  1. Invalidity

If any part of the Terms of Service is unenforceable (including any provision in which we exclude our liability to you), the enforceability of any other part of the Terms of Service will not be affected all other clauses remaining in full force and effect. So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause /sub-clause as is permitted by law.

 

  1. Complaints

We operate a complaints handling procedure which we will use to try resolve disputes when they first arise at email. Please contact us at info@thewondercity.com.mo .if you have any complaints or comments.

 

  1. Waiver

If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

 

  1. Governing Law and Jurisdiction

These terms and conditions are to be construed in accordance with the laws of Macau SAR and in the event of any dispute or claim associated with these terms and conditions, that dispute or claim shall be subject to the exclusive jurisdiction of the Macau courts.

 

  1. Entire Agreement

The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and THE BIG APPLE. Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by a Director of THE BIG APPLE.

 

  1. Ethical Sourcing Policy

As a reputable and trusted business committed to offering its customers high quality products, THE BIG APPLE recognizes its obligation to ensure that suppliers are operating ethically.

All suppliers are expected to comply with their national employment laws and regulations.

THE BIG APPLE will never knowingly source stock from countries which are in breach of the above principles. We also look to our suppliers to instill these principles when dealing with their own supplier base.

Because of the sometimes complex nature of our suppliers’ supply chain, it is not always possible to monitor and control the conditions of each individual involved in the production of our products. However, as THE BIG APPLE continues to grow, it recognizes the importance of being proactive and doing everything within its power to support the rights of those involved in the manufacture of its goods.

 

  1. Modifications of Terms & Conditions

We may, in our sole discretion, modify or revise these Terms & Conditions at any time. Once changes are posted, these changes become effective immediately and if you use the website after they become effective, it will signify your agreement to be bound by such modifications or revisions. These Terms & Conditions cannot be changed or terminated orally. You should check back regularly and review the terms and conditions of this agreement so you are aware of the most current rights and obligations that apply to you and the terms and conditions of your agreement with us. The bottom of this Terms & Conditions page will explicitly state the “Last Updated Date”, which should indicate to you the Terms & Conditions that are currently in effect.

 

Last Updated Date: June 2022